Terms
Proposals are offers, not contracts, until Joe moves a project to pending payment and you pay within 48 hours. Unpaid windows expire and the next scored project is promoted.
3-month delivery or full refund
There is no escrow. If the product is not finished within 3 months of payment, the customer receives a full refund.
When Stripe confirms payment on a proposal (never when the browser reports success), a delivery deadline is set at paid_at plus 3 calendar months in UTC. If Joe has not marked that paid proposal delivered by the deadline, the customer receives a full automatic refund of the amount still paid, including tax collected. If a partial refund already happened, only the leftover amount is refunded — never more than was paid.
One-time proposals are refunded through the invoice credit note when Checkout created an invoice, and otherwise through the remaining payment-intent amount. Both paths reverse the tax recorded for that sale.
SaaS proposals ($2/month minimum): the subscription is canceled immediately so no further invoices are collected, and every charge paid so far on that subscription is refunded for its remaining unrefunded amount. Later monthly renewals do not move the original paid_at or deadline. Disputed charges are skipped and flagged instead of refunded.
A delivered order is never refunded by this automatic job. Joe can unmark delivery only before the deadline, and cannot mark delivery after a refund has started or completed.
Health-adjacent apps sold here are not medical devices and carry that disclaimer on their product pages when listed. Licenses may be revoked for fraud or chargebacks. Apps that check entitlements must keep their product API keys secret.